Description:

 

Auralis AI is a customer support platform that uses AI to automate responses, assist agents, and analyze customer interactions for better service.

- AI Conversations: Understands context, intent, and sentiment in real time.
- Automated Workflows: Routes, prioritizes, and drafts responses to speed up support.
- Agent Assist: Suggests answers, checks quality, and provides coaching.
- Customer Insights: Tracks sentiment, trends, and performance with clear dashboards.