Description:

 

Freshsales is a comprehensive customer relationship management tool that enhances sales force automation and customer engagement through AI-driven sales insights, integrated communication tools, customizable reporting, and mobile accessibility, while offering robust features for lead generation and management, project, and task collaboration​​​​.

- Lead Generation & Management: Offers tools for effective lead capture and nurturing, including a chatbot and a comprehensive lead database​​.
- AI-Driven Sales Insights: Incorporates Freddy AI for sales forecasting, workflow automation, and deal prioritization​​.
- Customizable Reporting: Provides options for customizable fields, objects, and detailed sales reporting and analytics​​.
- Integrated Communication: Features built-in email, phone, chat, and telephony tools for seamless communication​​.
- Project and Task Management: Supports task management and project collaboration to enhance team efficiency​​.
- Mobile Access: Offers mobile accessibility for on-the-go CRM management and sales activities​​.